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Amdocs CES 8.1 

Succeeding in the Connected World 

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Service provider business imperatives in the connected world

Amdocs CES 8.1, now Generally Available, enables service providers to succeed in the connected world by addressing their key business imperatives:
  • Simplify Experience – provide experiences that are simple, personalized and deliver clear value across the customer experience lifecycle

  • Harness Data – optimize network assets while maximizing every opportunity to monetize demand for bandwidth

  • Stay Ahead – leverage core assets and develop new capabilities to expand with new services and new business models

  • Be Efficient – streamline processes and optimize operations to achieve tangible business results
Amdocs CES 8.1 – Addressing the business imperatives
  • Simplify Experience

    Amdocs CES 8.1 redefines assisted interactions between service providers and their customers:

    • Amdocs Smart Agent Desktop offers the market’s most intuitive and configurable UI, featuring context-sensitive navigation and recommended next actions

    • Amdocs Smart Device Support enables efficient troubleshooting of smartphone enquiries

    • Amdocs Retail Interaction Manager optimizes the retail experience with shorter handling times and higher in-store conversion rates


  • Harness Data

    Amdocs CES 8.1 breaks down the operational barriers to enable service providers to launch and monetize any service:

    • Amdocs Convergent Charging & Billing, powered by Turbo Charging, offers a fully productized, real-time solution with high availability and scalability in an “omni-convergent” fashion - across all LOBs, payment methods, and support for complex hierarchies. It has been benchmarked at over 10 times faster than any industry benchmark, including Oracle, and is production-proven supporting 93 million subscribers, processing 2.5 billion events per day.

    • Amdocs Mediation is LTE-proven with out-of-the-box Diameter support and the ability to process over 4 billion events/day.


  • Stay Ahead

    Amdocs Partner Relationship Management helps service providers stay ahead by extending partner lifecycle management to monetize over-the-top (OTT) and content partnerships.

  • Be Efficient

    Amdocs CES 8.1 offers superior quality, stability, upgradeability and best-in-class operability. Linux/X86 support across the portfolio reduces hardware costs by 30%-50%.