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GIVE CUSTOMERS THE PRODUCTS THEY WANT
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Thousands of products. Millions of customers. How do you ensure each customer gets what they want? ‘Faster, cheaper, more choices’ is the new motto for service providers today. Your customers want a good deal without compromising quality, accuracy, or their experience. Even your customer care agents have a tough time figuring out the complex product dependencies for the various offers. How do you make life easier for your agents and customers?
Now you can rest easy. The Amdocs Click to Order solution is designed to help your agents take orders from within your CRM system, without changing screens or logging into a different application. Compatibility and eligibility rules let agents can quickly find the right bundles and products to cross-sell and up-sell for additional revenue—and so that customers get what they want.
- Three steps to completion shorten the business process dramatically
- Flexible configuration for product information allows business users to change information rapidly without IT support
- Pre-packaged services and best-in-class pre-defined business processes allow you to get up and running rapidly
Find out more about how Amdocs meets your sales and ordering challenges:
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