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THE FAST TRACK TO SUPERIOR ONLINE SUPPORT
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As you offer more services and complex devices, your customers need more help. Online support can help relieve the burden and costs of contact centers by providing customers with detailed information about all of their offerings and resolve issues.
If you’re not looking to implement a comprehensive self-service solution, can you even give customers the self-service capabilities that they need?
We think so. The Amdocs E-Service StartPack reduces the burden of customer care agents with packaged product functionality and implementation services for comprehensive online self service. Based on Amdocs E-Service , it combines best-in-class self-service capabilities for your Web portal at a lower implementation cost than a full self-service system.
- Controls costs through pre-defined, well-scoped functionality and services
- Provides a best-in-class web self-service solution for B2B and B2C
- Delivers a clear, easy-to-understand user interface using Ajax and Flex technologies
- Supports new lines of business efficiently and effectively
- Enables quick delivery of advanced e-service functionality at a low starting price
Related offerings:
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