Massive Growth

1995-2001

Cyprus Dev. Center Inauguration, 1996

Initial Public Offering, 1998

First InTouch user group

Clarify Headquarters, 2001

Employee growth, 1982-2001

The explosion in the global mobile market found Amdocs perfectly placed with the industry’s most advanced customer care and billing system. Becoming the world leader in this space, Amdocs went public on the New York Stock Exchange in 1998. In 1999, it acquired ITDS and started offering managed services. After the 2001 acquisition of Clarify, Amdocs became the only billing provider with a customer relationship management (CRM) offering. The burst of the dotcom bubble caught up with Amdocs in 2002, resulting in a net loss for the first time in the company’s history.

TIMELINE

1995 – Avi Naor appointed CEO
1995 – Enter European mobile market: Vodacom and Vodacall (Vodafone UK) Ensemble Billing win
1995 – Bellsouth wireline Mediation win
1996 – US Cellular Ensemble Billing win
1996 – Bell Atlantic wireline Billing win
1996 – Telecom Ireland wireline Billing win
1996 – Deutsche Telekom wireline Billing win
1996 – Establish development center in Cyprus
1997 – One To One (UK) Ensemble Billing win
1997 – Sonofon Denmark Ensemble Billing win
1998 – Initial Public Offering (IPO) – NYSE:DOX introduced to the market
1998 – Order Management System (OMS) launched
1998 – Vodafone Netherlands Ensemble Billing win
1998 – Mannesmann AG Germany Ensemble Billing win
1998 – Vodafone Austria Ensemble Billing win
1998 – Mobilkom Austria Ensemble Billing win
1998 – Netcom Norway Ensemble Billing win
1998 – T-Mobile Germany Ensemble Billing win
1998 – Talk line Germany Ensemble Billing win
1998 – Digifone Ireland Ensemble Billing win
1998 – Orange Switzerland Ensemble Billing win
1998 – Four Ensemble wins in Brazil
1998 – Rogers Wireless Ensemble Billing win
1998 – Japan Telecom Ensemble Billing win
1999 – Enter Managed Services market: ITDS acquisition and Nextel modernization Ensemble Billing Managed Services win
1999 – TeleDenmark (TDK) Ensemble Billing win
1999 – Cellcom Ensemble Billing win
1999 – VoiceStream (T-Mobile USA) Ensemble Billing win
2000 – Enter the IP/ISP market: Solect acquisition
2001 - Bell Canada Managed Services win – Amdocs and Bell Canada establish Certen joint venture
2001 – Enter Customer Relationship Management (CRM) market: Clarify acquisition
2001 – Ceski Telecom wireline Ensemble Billing win
2001 – Belgacom wireline OMS win
2001 – Bezeq Ensemble Billing win
2001 – Telefonica wireline UPS Billing win
2001 – Enter East European market: VimpelCom end-to-end Ensemble billing and CRM win